Return & Refund Policy

At Kashi Charms, every piece is handmade with care, intention, and attention to detail. Because our jewellery is handcrafted, we currently accept returns only under specific conditions.

Eligibility for Returns

Returns are accepted only if the product arrives damaged, defective, or incorrect.

To request a return, please contact us within 48 hours of delivery with clear photos and your order number.

Non-Returnable Items

  • Custom or personalized jewellery
  • Products damaged after use
  • Items returned without original packaging
  • Sale or discounted products

Refund Process

Once your return request is approved and the item is received, refunds are processed to the original payment method within 5–7 business days.

Need Assistance?

For any concerns regarding your order, feel free to contact our support team anytime at:

kashicharmsofficial@gmail.com